Customer Feedback Group

Closed 3 Oct 2018

Opened 3 Oct 2017


Thank you for agreeing to be part of our customer feedback group. Your views are important; they will help us shape our services and put customers at the heart of what we do.

As a member of this group, you will be asked for your views about a wide range of council services. You will be invited to take part in:

·        Surveys

·        Polls

·        Focus groups

·        Working groups


We will ask you to take part in at least one survey each year. You will be contacted a maximum of once a month to provide feedback.

First of all, we’d appreciate it if you could tell us some basic information about yourself. This will help us when we're pulling together focus groups and analysing any feedback provided by the group. 

What Happens Next

We will keep the information you've provided on file and use it to contact you and ask you for feedback on a range of services. 

If you decide you no longer want to be part of our Customer Feedback Group, please contact us on or 01530 454546


  • All Areas


  • Anyone from any background


  • Communications
  • Council Budgets
  • Democracy and participation
  • Housing Management
  • Feedback
  • Children and young people
  • Community safety
  • Faith, religion and belief
  • Gender issues
  • Health and wellbeing
  • Older people
  • Race issues
  • Sexual orientation
  • Voluntary and community sector
  • Businesses
  • Regeneration
  • Recycling
  • Parks and open spaces
  • Environmental Health
  • Waste Management
  • Energy Efficiency
  • Council tenants
  • Homelessness
  • Housing Strategy
  • Sport and leisure
  • Arts and culture
  • Planning Policy
  • Conservation
  • Urban Design
  • Land Charges